PRIVACY POLICY
At Skin Remedies, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and engage with our services.
1. Information We Collect
We collect the following types of information:
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Personal Information: This may include your name, email address, phone number, and billing details when you purchase products or services, sign up for newsletters, or opt-in to receive SMS/text messages.
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Non-Personal Information: This includes data like your browser type, IP address, and browsing behavior on our website, collected via cookies and similar technologies.
2. How We Use Your Information
We use your information to:
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Provide and deliver the products and services you request.
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Process your transactions and send relevant communications, such as order confirmations.
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Send you promotional offers, newsletters, and updates if you have opted in to receive them.
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Respond to customer service inquiries and provide support.
3. Text Messaging and Communication
By providing your phone number and opting in to receive text messages, you consent to receive SMS messages regarding product updates, promotions, and offers from Skin Remedies. We do not rent, sell, or share opt-in lists, and all text messaging consent is collected directly from you.
4. Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms (including text messaging services like Textel). These providers only receive the information necessary to perform their services and are bound by confidentiality agreements.
5. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction.
6. Your Choices
You have the right to:
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Opt-out of receiving marketing communications, including SMS/text messages, by following the unsubscribe instructions included in our messages.
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Access and update your personal information.
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Request the deletion of your data, subject to certain legal requirements.
7. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Skin Remedies
1711 Ocean Park Blvd, Santa Monica, CA 90405
Effective as of October 3, 2024